Payment and Shipping Info
Payment
We accept Visa, MasterCard, American Express, Discover and bank transfers via the Paypal payment system.
Shipping
Because each item is handcrafted especially for you, it typically takes 2-3 weeks before the item is shipped. For all U.S. orders we ship USPS Priority Mail. International orders are shipped via USPS Global Priority Mail. Color Swatches are shipped USPS First Class Mail.
Shipping & Handling Fees:
- Color Swatches: $0.99
- Color Swatches (International): $2.00
- Priority Mail (U.S.): $5.50
- Global Priority Mail (Canada): $9.49
- Global Priority Mail (all other countries): $29.49
Returns
Customer satisfaction is very important to us. If for any reason you are not satisfied with your order you may return it within 10 days. Your money will be refunded minus a 20% fee for customization. We cannot refund shipping & handling fees. Please contact us prior to mailing your package to verify that we can accept your return. You can do so by using our contact form. We will then send you instructions for your return.
Privacy Policy
We do not use your personal information for anything other than sending you your order. Your information is never shared, sold or traded to any third party as we highly value your privacy and security.